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FAQ

Site Related

• So, what's YouShareOnline.com?
  • YouShareOnline.com is an online large file sharing tool for organization, companies, teams, and individuals. It allows binary, video, audio, documents and photos/images to be uploaded and to be shared with your teams, friends, families or the alien friend you encountered last night.
  • All files uploaded files can be saved in a folder with password protection for up to 40 days if you're a free user.
  • The multimedia files (Video, Audio and Images) can be made as a gallery or streamed in our video/MP3 player.

• Ok, so this is a file sharing app... so what files can I upload and what's not allowed?
  • You are pretty much allowed to upload any file, big or small up to 10 at a time. The files can be any multimedia files such as video, MP3 audio, photos and images or any plain binary files or documents.
  • What's not allowed are the files related to sexual in content, pornographic materials or pirated softwares, videos and MP3 music.

• I want to upload a personal picture to share with my friends. How secure is the site?
  • The free membership (or no membership) allows you to assign a password during the upload process in Step 2. This allows you to secure your file from public access.
  • Premium membership allows you to assign a password during upload process in Step 2 as well as from your Profile page if you decide to protect the file later on. Password protecting the file from your Profile page removes it from public file storage area so your file secured.

• I don't see an upload control, latest uploads nor anything! Why?
  • Please make sure you have Java Run time Environment installed on your machine. You can get it from Java.Sun.com.

• Why do I get a Browser Upgrade message on top all the time?
  • We have recently dropped the development support to Internet Explorer 6.0 and below. So, you are kindly asked to upgrade your browser to Internet Explorer 7,8 or other browser types such FireFox 3.0 or greater.

Memberships

• What are the two types of memberships?
  Free
  
  • Limited Bandwidth so once the bandwidth pipe is filled, downloading is restricted.
  • Limited Storage Space and all files are deleted in 40 days from their inception date.
  • Files are NOT protected unless you issue a password during the upload process in Step 2.
  • A limit of 100 files is allowed simultaneously for uploading.
  • Files cannot be edited but can be protected using a normal password protection mechanism.
  
  Preimium
  
  • Unlimited Bandwidth so the bandwidth pipe is never filled.
  • Unlimited file storage so you can keep on uploading your stuff.
  • Keep everything you upload as long as you want and keep a history of it.
  • Files can be shared with your friends and family.
  • Files can be edited, issued a password, or assigned to a folder because they're tied ONLY to your profile.
  • Unlimited files are allowed simultaneously for uploading.



• Why aren't you accepting new paid memberships?
  • We're currently in the process of upgrading our file system as well as the server infrastructure to accommodate unlimited bandwidth and storage to keep up with the current demand.

Uploads

• What are the two ways I can upload files?
  You can upload files in two ways. Using our web interface or using a FTP client.
  
  Web Interface - Advantages
  
  • You get to upload multiple files at once.
  • Once they're uploaded, you get the option of assigning a password and protecting it.
  • You get to enter a description, give the option of making it a feature, and allow or deny download access.
  
  Web Interface - Disadvantages
  
  • Ideal for files under 100 mb as file transmission via HTTP can be affected by numerous factors and one failure means that you end up restarting the file transmission from scratch.
  
  FTP - Advantages
  
  • You get to upload multiple files at once. You can download a free FTP client software right here at FileZilla
  • Your file could still be part of our system folders and will be available for download via our web site.
  • Reliability! Ideal for large file sizes and you can pause and resume transmissions. If a transmission is interrupted in the middle, you can always restart from where you left off.
  
  FTP - Disadvantages
  
  • Since entering a password, description, making it a feature and allow or deny download access are limited by the FTP client, your file will be just saved into our system folders.



• Please do tell more about the FTP uploading feature.
  • You can upload files using an FTP client such as FileZilla.
  • If you want your uploaded file to be shared ONLY on our web site, you can use the following FTP login information:
    User Name: public@youshareonline.com
    Password: youshareonline
    Server: ftp.youshareonline.com
  • Premium members get their own username/password for FTP access with no restrictions.
  • Files will take as much as 5 minutes before they start to appear on our web site.
  • All free files (files which are not tied to an account) will be deleted 40 days from the creation.



• What are the Steps involved in uploading files using the web interface?
  
  Step 1 - Uploading
  
  • Click on the "Upload" link from the top menu.
  • You will see a popup window opening up. From there, select the files which you want to upload from your computer by clicking on "Add" button and browse. Feel free to multi select by files by pressing the left button on the mouse or pressing CTRL and clicking on them.
  • Click "Open" from the browser window and select "Upload" button. This will upload the files.
  
  Step 2 - with 15 Minute Timeout
  
  • Once the upload has completed, you'll be taken to 2nd Step screen where you'll have the option of adding description, password protect and also create/add to an existing folder. If you're not at the computer when an upload is completed, this screen will automatically timeout in 15 minutes and auto save the files. So, don't worry about sticking around to complete the transfer.
  
  Step 3 - Link Generation for Downloads and Emailing
  
  • Once you confirm and save files from Step 2, you'll be taken to an optional Step 3 screen where links are generated automatically for the files uploaded. This the download link for the file. You can copy (CTRL+C) and paste (CTRL+V) the links if you want to send it a buddy or paste it in an email by clicking on the email icon.



• Once the files are uploaded, how do I find them? They're no where to be found!
  • All uploaded files added an auto generated id and saved it in a system folder to protect the identity of the file. Use the "Search" menu from top to search for the filename or description.



• Once the files are uploaded, can I view them on the site?
  • Yes. Just perform a search and click on either , , or icon which will be available based on the type of file.



• Why is my original file renamed to underscores and I see unwanted alphanumeric characters in front?
  • All uploaded files with spaces in them are replaced with underscores. They're also appended with an auto generated id in front to protect the identity of the file. This is because our video decoders do not support spaces in filenames and also to allow you to upload multiple versions of a same file.



• What are the bandwidth and space limitations?
  Free
  
  • Bandwidth and storage are automatically allocated based on server demand and usage. Files are cleared automatically every 40 days from the time they were upload.
  
  Premium
  
  • Unlimited Bandwidth and storage! Never worry about running out of storage.



• How long are the files kept in storage?
  Free
  
  • Files are cleared automatically every 40 days from the time they were upload.
  
  Premium
  
  • Never worry about running out of storage and store away!



• Can I upload the same file multiple times at once or at different times?
  • Yes, you can. Each uploaded file is appended with a unique id everytime you upload so multiple versions are supported.



• Are the files protected?
  Free
  
  • Files are NOT protected unless you issue a password during the upload process in Step 2.
  
  Premium
  
  • Files ARE protected for your login. You issue a password during the upload process Step 2 OR mark it as public/private by going into your Files/Folders section.



• What types of files are allowed?
  • Any binary files: ie: *.ZIP, *.RAR, *.EXE, *.CS, *.DAT etc etc etc.
  • Videos of the following format: AVI, WMA and FLV. All the others will be treated as a plain binary file (cannot be streamed).
  • Images/Photos of the following format: JPEG, JPG, GIF and PNG. All the others will be treated as a plain binary file (cannot be viewed).
  • MP3 Audio Files. All the others will be treated as a plain binary file (cannot be streamed).
  • Documents of the following format can be viewed online: DOC, DOCX, XLS,XLSX, PPT, PPTX, PPS, ODT, ODS, ODP, SXW, SXC, SXI, PDF, RTF, HTML, TXT, CSV



• Is there any file restriction on the site?
  • No pirated softwares, pornographic materials or pirated music. And, you're assuming the responsibility of uploading any file on the site and you will be liable for it.